ROBIN MCGRAW REVELATION

FREQUENTLY ASKED QUESTIONS

 

What testing have your products undergone?

Our products have been clinically tested.

 

Are your products tested on animals?

No, we never test our products on animals.

 

Where are your products manufactured?

All of our products are manufactured in California.

 

How do you ship (UPS, USPS, etc.)?

We use several different carriers, primarily UPS and USPS.

 

Do your products have a fragrance?

Robin McGraw Revelation skincare products do not contain artificial fragrance. However, some products do have a light lavender scent because we use lavender for its soothing and moisturizing benefits. Our Georgia bath and body products are scented with Robin’s unique Georgia fragrance, a sensuous, sophisticated floral blend.

 

What skin types should use your products?

Our products are formulated to benefit all skin types. To determine which products would be most beneficial to you, please contact our customer service department at cs@robinmcgrawrevelation.com or (888) 990-9267 to discuss your particular concerns so we can give you personalized recommendations.

 

What are some of the most frequently used active ingredients in Robin McGraw Revelation products?

  • Peptide Complex Fights dryness, rejuvenates skin, triggers collagen production, and helps diminish the appearance of fine lines and wrinkles.

  • Hyaluronic Acid is a "hero" ingredient that attracts and retains moisture in the skin, smoothing the appearance of fine lines and wrinkles for a firmer, more youthful look.

  • Retinol is a form of Vitamin A that encourages natural cell turnover, targeting fine lines, wrinkles, enlarged pores, age spots, and acne while boosting collagen and elastin and improving skin's overall health.

  • Squalane oil from plants has powerful anti-aging properties and will help the skin age gracefully.

  • Green Tea extract offers many benefits for the skin, including anti-aging properties. The polyphenols in Green Tea possess potent antioxidant and skin-soothing properties, and show significant promise for improving the appearance of sun-damaged skin.

  • Caprylic/Capric Triglyceride that is derived from coconut oil and glycerin is considered an excellent emollient and skin-replenishing ingredient. It's included in cosmetics due to its mix of fatty acids that skin can use to replenish its surface and resist moisture loss.

  • Tetrahexyldecyl Ascorbate – Vitamin C is known for its ability to increase collagen levels, reduce melanin production, brighten skin, and repair the effects of UV exposure and other environmental damage.

  • Lactic Acid stimulates collagen renewal and can firm your skin. Hyperpigmentation (AKA sun spots or age spots) fades, and fine lines and wrinkles soften and appear smoother.

 

What are some natural ingredients in Robin McGraw Revelation products?

At Robin McGraw Revelation, we’re dedicated to using the best natural ingredients in innovative formulations. We use many botanicals, including extracts of Chamomile, Ginseng Root, Apple Fruit, Green Tea, Lavender, and White Oak bark, plus plant stem-cells.

 

In which order should I use products?

Generally speaking, cleansing is the first step, followed by exfoliant, toner, serums and/or spot treatments, then moisturizer. Your last step every morning should be sunscreen.

 

When can I expect to see results from using your products?

Treatment products take time, and everyone's skin is different. In a middle-aged adult, it can take a skin cell about 28 days to form in skin’s deepest layer and work its way to the surface, so give a new serum or cream at least 5 or 6 weeks to see if it works for you.

 

If I am taking medications or if I am currently being treated by a dermatologist, can I use your products?

Yes, our products are formulated for all skin types. However, if you have sensitive skin, we recommend doing a self-patch test.

 

How do I do a patch test to see if a product is right for me?

Apply the product to a small patch of skin where it's not likely to be noticed — behind your ear, the side of your neck, on the inside of your elbow — then wait 24 hours and see if there are signs of redness or irritation.

We’re confident that you’ll love the results you get from Robin McGraw Revelation products and encourage you to contact us with any questions about which products might be right for you. If you'd like to try a new routine, our Mini Essentials Kit — travel-friendly tubes of cleanser, scrub, and moisturizer — is the perfect place to begin.

 

I purchased one of your products on Amazon. How can I tell if it's authentic?

Our products are now sold only on our website, robinmcgrawrevelation.com. We can’t verify the quality or authenticity of Robin McGraw Revelation products purchased from any other retailer.

 

FREE SHIPPING ON ALL US & CANADIAN ORDERS OF $45 OR MORE!

We do ship internationally - Prices vary by region

Overnight shipping options are available, if the order is placed by 11AM PST.

We want you to be happy!

We stand behind our products 100%. That is why we offer a 30-day (from the date of receipt) money-back guarantee. If you are unhappy for any reason within this time frame, please send the product(s) back at your own cost to our fulfillment center at:

AMS Fulfillment

29010 Commerce Center Dr.

Valencia, CA 91355

 

Cancellation & Modifying Orders

Before you place your order, you can view the contents and the total amount in your shopping cart. Please review your order, before hitting “place my order”. Once your order has been placed, it has entered the shipping process and no further changes can be made. 

Unfortunately, once an order is placed through our online store, it is immediately uploaded to the fulfillment center and the address cannot be updated once this occurs. You can, however, log on to the carrier site and request for it to be left at the local facility and arrange for a pickup there.

 

Do you offer flat-rate or expedited shipping?

We offer free standard ground shipping with orders of $45 or more to customers in the U.S. and Canada. We also offer international shipping options, along with overnight shipping within the U.S., at an additional cost.

 

How can I make a return if I need to?

We want you to be 100% happy with your order. If for any reason you’re not completely satisfied, we’re glad to assist you with returns within 30 days from when you received your purchase. To request a return authorization form and return instructions, please contact us at cs@robinmcgrawrevelation.com. or (888) 990-9267

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